Information Hub

The Wodonga GPs Aged Care Access website offers this Information Hub for older persons and their families living in Wodonga and surrounding districts. Please click on the topics below to expand and read more information, and to access the links to the associated websites.

My Aged Care

My Aged Care | Access Australian aged care information and services
“My Aged Care is the Australian Government’s starting point to access government-funded aged care services.
Whatever your situation, specific needs, or background, My Aged Care can help you understand what types of services are available and access the government-funded services you need.”
My Aged Care Customer Contact Centre 1800 200 422 (Monday to Friday 8am to 8pm, Saturdays 10am to 2pm)

  • Learn about different types of care
  • Eligibility
  • Aged care assessment
  • Find a provider
  • Manage your services

My Aged Care | Appointing an aged care representative
Help with appointing a representative if you need someone to act on your behalf.

Commonwealth Home Support Programme (CHSP) | My Aged Care
The Commonwealth Home Support Programme (CHSP) programme is recommended for those who need a low level of support, only one or two services, to keep living independently. 

Home Care Packages | My Aged Care
Home Care Packages are for those with greater or more complex care needs.  If you need many care and support services on an ongoing basis, you could be eligible for a Home Care Package.

Aged care homes | My Aged Care
Aged Care Homes (sometimes known as nursing homes or residential aged care facilities) are for older people who can no longer live at home and need ongoing help with everyday tasks or health care.
My Aged Care provides information including eligibility, aged care assessment, income assessment and fee estimator.

Aged Care Support Services

Carer Gateway
Carer Gateway
Carer Gateway is an Australian Government initiative that delivers support to new or ongoing carers across Australia.
Services available through Carer Gateway include:

  • Counselling, in-person and phone
  • Respite
  • Financial help
  • Navigating local services
  • And more

Call Carer Gateway 1800 422 737, Monday to Friday 8am to 5pm or visit their website.

Uniting Care
Uniting Vic.Tas | Aged & Carer Services
Home Care packages | Uniting Vic.Tas
Ovens Murray Goulburn | Uniting Vic.Tas
“Uniting is an approved provider of Australian Government funded Home Care Packages Program. Uniting Care plays an active role in empowering older people to live enriching lives, while supporting carers to take better care of themselves.”
Head Office: 03 9192 8199
Goulburn North-East: 03 5723 8000

Community Interlink
Community Interlink | Home Care Services
Home Care Packages explained | Community Interlink
“Community Interlink is a registered Home Care Package Provider delivering in-home support to seniors in northern and central Victoria, and southern New South Wales.”
Call 1300 203 203

Westmont Community Care
Westmont Aged Care Services | Westmont Community Care
Westmont Community Care is a government approved provider for several funded programs such as Home Care Packages and Commonwealth Home Support Program, as well as non-funded home care services.
Westmont Community Care provides a variety of entry-level services, which are diverse and flexible to help you remain in your own home longer.  These services included domestic assistance, personal care, meal services, medication prompts, respite services, property maintenance, shopping service, social connection and nursing (non-funded).
Call direct 6043 9867

PNR Health Care Services
Aged Care | PNR Health Care Services | Albury Wodonga, Wangaratta, Benella

Residential Aged Care Facilities — Wodonga

Westmont Aged Care Services | Westmont Homestead & Cottages
Westmont Homestead and Cottages provide accommodation and care for 132 residents including dementia specific.
Call direct 02 6043 9999

Bupa Aged Care | Bupa Wodonga
Bupa Aged Care Wodonga offers residential care, respite care and specialised dementia care.
New Resident Enquiries 1800 780 038
Call direct 02 6084 7003 / 02 6058 2100

Estia Health | Wodonga
Estia Health Wodonga
Call direct 6043 5000

Find a Health Service

Health Direct | Find a health service
Government funded directory of services including GPs, hospitals, emergency departments, pharmacy, allied health services and community services. This free service provides essential information such as location, opening hours and telephone numbers.

Albury Wodonga Health

Albury Wodonga Health | Services & Departments

Murray Valley Private Hospital

Mercy Health Services


My Aged Care | Advocacy support in aged care
“An advocate is an impartial person who can help you understand and stand up for your rights in the aged care system.” Click the link to learn more and access support for individuals who may need to organise an advocate.

Older Persons Advocacy Network
Older Persons Advocacy Network delivers the free Australian Government National Aged Care Advocacy Program.
The Older Persons Advocacy Network seeks to ensure that aged care consumers understand and exercise their rights and participate, to the maximum degree possible, in the decisions affecting their care.
This includes people who:

  • live in an aged care home
  • receive aged care services in their own home
  • receive transition care
  • are helping someone who is receiving aged care services.’

Call 1800 700 600, 6am to 10pm seven days a week or visit the OPAN website

Aged Care Quality and Safety Commission

Aged Care Quality and Safety Commission
The role of the Aged Care Quality and Safety Commission (Commission) is to protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

Legal Disclaimer

The information on this webpage is a guide only and current at April 1st 2021. 
The information on this webpage should always be verified before any decisive action taken.  The services listed on this webpage are for information purposes only as a community service.  It is not an exhaustive list and in no way endorses the quality of services listed.